ARTICLES AND EPISODES
An Overview of Transformational Leadership
We’ve been talking a lot about transformational leadership and the tools to use to help you grow in becoming a transformational leader. As you apply these relactional (yes, that’s right – relactional) and transformational leadership tools and processes every day, they...
Seven Steps to Handle a Person Who’s Upset
In Transformational Leadership, one of the tools we think is important, whether in our work world or as a coach or in our home, is to know how to handle someone who is angry and upset. Why? Because sometimes we run into people who are really upset, and we need to know...
A Conversation on the Flourishing Leadership Podcast
Especially in these challenging times, we all want to improve our relationships within our family, community, career, business, government, church, and every other aspect of our lives. We want to be better and move toward the vision we have for ourselves.
During each episode of Ford Taylor Talks, you will be pointed to tools, ingredients, and behaviors that can be implemented right away to help with real life issues and communication. This practical guidance will help you solve the constraints that have been keeping you from being the person you want to be.
If you want to LOVE the right way, have INFLUENCE with those around you, and TRANSFORM both your life and the lives of others (or as Ford Taylor says, “get L.I.T.”), this is the podcast for you.
Handling Upset and Angry People
You may have heard me talk before about a situation when we had to deal with when we had a very angry and upset customer. Let me remind you about the situation and show you how we dealt with the person and with the anger. A Challenge and a New Product Several years...
Emailing and Texting Communication
Ironically, in this day of mass communication, real communication is becoming more and more challenging. While we have seemingly unlimited resources for communication at our disposal in today’s world, communication that formerly most often happened face-to-face...
