ARTICLES AND EPISODES
Handling Upset and Angry People
You may have heard me talk before about a situation when we had to deal with when we had a very angry and upset customer. Let me remind you about the situation and show you how we dealt with the person and with the anger. A Challenge and a New Product Several years...
Ford Taylor Talks The Power of Influence (Podcast Episode)
Especially in these challenging times, we all want to improve our relationships within our family, community, career, business, government, church, and every other aspect of our lives. We want to be better and move toward the vision we have for ourselves.
During each episode of Ford Taylor Talks, you will be pointed to tools, ingredients, and behaviors that can be implemented right away to help with real life issues and communication. This practical guidance will help you solve the constraints that have been keeping you from being the person you want to be.
If you want to LOVE the right way, have INFLUENCE with those around you, and TRANSFORM both your life and the lives of others (or as Ford Taylor says, “get L.I.T.”), this is the podcast for you.
How to Approach Others When Conflict Arises
In Transformational Leadership, we use a tool we call the social covenant, an agreement between two or more people that consists of the answers to two questions: first, how we are going to treat each other when we’re together, and second, how are we going to...
Ford Taylor Talks Times of Transition (Podcast Episode)
Especially in these challenging times, we all want to improve our relationships within our family, community, career, business, government, church, and every other aspect of our lives. We want to be better and move toward the vision we have for ourselves.
During each episode of Ford Taylor Talks, you will be pointed to tools, ingredients, and behaviors that can be implemented right away to help with real life issues and communication. This practical guidance will help you solve the constraints that have been keeping you from being the person you want to be.
If you want to LOVE the right way, have INFLUENCE with those around you, and TRANSFORM both your life and the lives of others (or as Ford Taylor says, “get L.I.T.”), this is the podcast for you.
The Five Love Languages
Have you ever heard about or considered the five love languages? I’d like to talk to you about why we think they’re important and what they mean. Love languages are the way people either show or receive love. These ways of expressing love show how people care for...
