by Ford Taylor | Oct 6, 2021 | Uncategorized
We’ve all had to deal with angry people at one time or another, and we need to know how to deal with them in effective ways. So, let’s talk about a specific example of doing just that. Let’s talk about an example of how to deal with an angry customer. A New...
by Ford Taylor | Sep 29, 2021 | Uncategorized
As a transformational leader, learning how to deal with angry people may lead you and your organization into business exchanges that impact you, your business relationships, and the way you do business. Let me tell you a story around the concept that the customer...
by Ford Taylor | Sep 22, 2021 | Uncategorized
I’d like to share something with you about you that, even if it’s a good thing, could negatively impact your relationships and your influence. It’s called a core belief. Core beliefs are so much a part of you, so much in your core, something that you hold so true that...
by Ford Taylor | Sep 15, 2021 | Uncategorized
As a transformational leader, sometimes we need to stop long enough to think about what we are thinking about. When we do that, we may find we want to change some of those thoughts. Do you know that you can change your thoughts so that you are actually able...
by Ford Taylor | Sep 9, 2021 | Uncategorized
In this episode, Ford and Patrick discuss how to own your mistakes instead of making excuses. When you make excuses and blame others, you become the problem. When you don’t make excuses, you become the solution. Questions explored in this episode: What happens to my...
