ARTICLES AND EPISODES
Handling Upset and Angry People
You may have heard me talk before about a situation when we had to deal with when we had a very angry and upset customer. Let me remind you about the situation and show you how we dealt with the person and with the anger. A Challenge and a New Product Several years...
How to Handle Upset People
Were you intrigued when you saw the title of this blog, How to Handle Upset People? Have you recently had to deal with an upset customer or family member? If you can answer no to that question, good for you. If you answered yes, I think at one time or another we...
Ford Taylor Talks Why Leaders Fail (Podcast Episode)
Especially in these challenging times, we all want to improve our relationships within our family, community, career, business, government, church, and every other aspect of our lives. We want to be better and move toward the vision we have for ourselves.
During each episode of Ford Taylor Talks, you will be pointed to tools, ingredients, and behaviors that can be implemented right away to help with real life issues and communication. This practical guidance will help you solve the constraints that have been keeping you from being the person you want to be.
If you want to LOVE the right way, have INFLUENCE with those around you, and TRANSFORM both your life and the lives of others (or as Ford Taylor says, “get L.I.T.”), this is the podcast for you.
How to Be a Relactional Leader
At Transformational Leadership, we think relactional leaders are the most effective and help their teams to be more effective. What Is a Relactional Leader First, let me define a relactional leader. This is someone who knows...
Ford Taylor Talks The Power of Influence (Podcast Episode)
Especially in these challenging times, we all want to improve our relationships within our family, community, career, business, government, church, and every other aspect of our lives. We want to be better and move toward the vision we have for ourselves.
During each episode of Ford Taylor Talks, you will be pointed to tools, ingredients, and behaviors that can be implemented right away to help with real life issues and communication. This practical guidance will help you solve the constraints that have been keeping you from being the person you want to be.
If you want to LOVE the right way, have INFLUENCE with those around you, and TRANSFORM both your life and the lives of others (or as Ford Taylor says, “get L.I.T.”), this is the podcast for you.
