ARTICLES AND EPISODES
Handling Upset and Angry People
You may have heard me talk before about a situation when we had to deal with when we had a very angry and upset customer. Let me remind you about the situation and show you how we dealt with the person and with the anger. A Challenge and a New Product Several years...
Bridge of Transformation
Let’s talk together about how we can fence ourselves in sometimes. Let’s talk about this thing I call the Bridge of Transformation. Let me begin to explain what that is. Thoughts, Feelings, Actions First, it ties well with the thinking model that we’ve talked...
Ford Taylor Talks Internal/External Processors (Podcast Episode)
Especially in these challenging times, we all want to improve our relationships within our family, community, career, business, government, church, and every other aspect of our lives. We want to be better and move toward the vision we have for ourselves.
During each episode of Ford Taylor Talks, you will be pointed to tools, ingredients, and behaviors that can be implemented right away to help with real life issues and communication. This practical guidance will help you solve the constraints that have been keeping you from being the person you want to be.
If you want to LOVE the right way, have INFLUENCE with those around you, and TRANSFORM both your life and the lives of others (or as Ford Taylor says, “get L.I.T.”), this is the podcast for you.
Anger
Let’s discuss something that many people, almost all people, deal with on a regular basis. I’m talking about anger. Let’s learn what causes anger, how to be angry and not act inappropriately, and then learn how not to get angry nearly as often and how to minimize your...
An Example of Boxes Thinking
Ways of Thinking Our brains work in different ways, and some people think differently than others. One way to look at how we all think in different ways is to picture a continuum. On one end of that continuum are people who think in boxes where each...
