How to Handle Upset People

How to Handle Upset People

Were you intrigued when you saw the title of this blog, How to Handle Upset People?  Have you recently had to deal with an upset customer or family member? If you can answer no to that question, good for you. If you answered yes, I think at one time or another we...
How to Be a Relactional Leader

How to Be a Relactional Leader

At Transformational Leadership, we think relactional leaders are the most effective and help their teams to be more effective.  What Is a Relactional Leader  First, let me define a relactional leader. This is someone who knows...
How to Approach Others When Conflict Arises

How to Approach Others When Conflict Arises

In Transformational Leadership, we use a tool we call the social covenant, an agreement between two or more people that consists of the answers to two questions: first, how we are going to treat each other when we’re together, and second, how are we going to...