How to Approach Others When Conflict Arises

How to Approach Others When Conflict Arises

In Transformational Leadership, we use a tool we call the social covenant, an agreement between two or more people that consists of the answers to two questions: first, how we are going to treat each other when we’re together, and second, how are we going to...
The Five Love Languages

The Five Love Languages

Have you ever heard about or considered the five love languages? I’d like to talk to you about why we think they’re important and what they mean. Love languages are the way people either show or receive love. These ways of expressing love show how people care for...
First Impressions

First Impressions

Let me begin with a question. How long do you think it takes to make a good first impression? Do you think it takes thirty seconds or less? Or do you think it takes more than 30 seconds?   If you chose more than thirty seconds, I’m sorry to tell you the...
Email and Text Etiquette

Email and Text Etiquette

A large part of how we communicate is done via email and texting. I have to tell you I can’t imagine conducting business within an organization without it any more. But, here’s a question: Have you ever misinterpreted an email or text or had one of your emails or...